We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
When you visit the website, we may collect the following data:
Your IP address.
Your contact information and email address.
Other information such as interests and preferences.
Data profile regarding your online behavior on our website.
We are collecting your data for several reasons:
To better understand your needs.
To improve our services and products.
To send you promotional emails containing the information we think you will find interesting.
To contact you to fill out surveys and participate in other types of market research.
To customize our website according to your online behavior and personal preferences.
AT-NET Services, Inc. is committed to securing your data and keeping it confidential. AT-NET Services, Inc. has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
It is our policy to comply with all applicable laws and to never solicit any products or services to a child under age 13 or to collect any data from any child under age 13.
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers).
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
THE TERMS AND CONDITIONS SET FORTH BELOW CONSTITUTE THE ENTIRE AGREEMENT BETWEEN AT-NET AND CUSTOMER. IN THE EVENT THAT CUSTOMER ISSUES A PURCHASE ORDER TO AT-NET COVERING THE ITEMS SOLD HEREUNDER, IT IS AGREED THAT SUCH PURCHASE ORDER IS ISSUED EXCLUSIVELY FOR THE PURPOSE OF CONFIRMING CUSTOMER’S PURCHASE OF THE SPECIFIED ITEMS AND THE PRICE THEREOF AND NONE OF ITS TERMS AND CONDITIONS SHALL ADD TO OR MODIFY THE TERMS AND CONDITIONS OF THIS AGREEMENT AND/OR RELATED DOCUMENTATION, OR AFFECT EITHER PARTY’S RESPONSIBILITY TO THE OTHER PARTY AS DEFINED HEREIN.
The company represented is ExpertIP, LLC and is doing business as AT-NET Services. Herein ExpertIP, LLC and/or AT-NET Services is known as AT-NET.
The term “Quote” means that document issued by AT-NET to Customer for the sale of third-party hardware and/or third-party software and/or third-party products and any associated installation, configuration or other services as described therein. The term “Customer” as used herein means the purchaser of goods and/or services from AT-NET identified in the Quote referencing this Standard Terms and Conditions of Sale document (the “Agreement”). The term “AT-NET” as used herein means the specific AT-NET entity identified in the Quote referencing this Agreement.
All prices are subject to change without notice prior to receipt and AT-NET’s acceptance of Customer’s purchase order (hereinafter referred to as “Customer’s Order”). All invoice prices shall be those in effect on date of shipment, unless otherwise agreed to in writing by Customer and AT-NET. All pricing information in published or printed material is current at the time of publication and is provided for general information and estimation purposes only. Published prices are neither quotations nor offers to sell. Prices for quotes may or may not include applicable federal, state or local taxes. Additionally, any freight quoted is purely an estimate and is used for customer’s budgeting purposes and does not include handling or insurance. All taxes applicable to products ordered shall be paid by Customer, or in lieu thereof, Customer shall provide AT-NET with a tax exemption certificate acceptable to the taxing authorities. In the event a quoted and/or ordered price includes a trade-in allowance based upon Customer’s trade-in of goods, such trade-in goods must be received by the applicable manufacturer on or before the date specified in the Quote for such receipt. In the event Customer fails to return such trade-in goods by the date specified, the trade-in allowance shall be forfeited, and AT-NET shall invoice Customer for the amount of the trade-in allowance.
Payment is due on all invoices thirty (30) days from date of invoice. AT-NET has the right to charge a late payment charge on all account balances which remain unpaid and outstanding beyond the date payment is due. The late payment charge shall be 2% of the outstanding balance per month for each month, or partial month, such unpaid balance remains outstanding with a minimum fee of $35.00. Customer agrees to pay collection, AT-NET normal rack rates for time spent collecting and legal fees to effect settlement. Items ordered, including but not limited to hardware, software and manufacturing service, sent to AT-NET’s integration lab for staging, warehousing and/or pre-configuration purposes will be invoiced to the Customer for said stated items on the date received at AT-NET’s lab, regardless of delays from the carrier, Customer and/or third party. In the event Customer secures a leasing arrangement direct with a product manufacturer or a third party leasing company (“Customer Lessor”) subsequent to AT-NET’s receipt of Customer’s Order, AT-NET will, upon receipt by AT-NET of evidence of such leasing arrangement as deemed sufficient by AT-NET in its sole discretion, work with Customer and the Customer Lessor to facilitate payment from Customer Lessor, however, Customer shall remain primarily responsible for and liable for complete and timely payment.
No Customer Order can be cancelled by Customer without the written consent of AT-NET and such consent shall be provided at AT-NET’s sole discretion. Customer agrees to indemnify and hold harmless AT-NET from any and all losses sustained by AT-NET as a result of Customer’s cancellation of or change in a Customer Order which has been accepted by AT-NET. If AT-NET withholds its consent to the cancellation of a Customer Order, AT-NET will deliver the ordered items to Customer, and payment in full will be due from Customer for such items.
Customer shall be responsible for all shipping, handling and insurance charges. Unless given written instructions by Customer, AT-NET shall select the carrier. In no event shall AT-NET have any liability in connection with shipment, nor shall the carrier be considered an agent of AT-NET. AT-NET shall not be liable for damage or penalty for delay in delivery or for failure to give notice of any delay. Unless otherwise agreed in writing, all freight charges for drop shipments via surface or airfreight will be prepaid by the manufacturer or AT-NET. Surface freight charges for such shipments shall be added to the charges listed on the invoice provided by AT-NET to Customer, and Customer agrees to reimburse AT-NET for such freight charges as they appear on the invoice. In addition, unless expressly specified otherwise in the applicable Quote, Customer shall accept and pay for partial shipments of goods. Risk of loss shall pass from AT-NET to Customer upon delivery to the common carrier (F.O.B. origin). AT-NET also charges for handling products and such charges will be reflected on your invoice, once the charges are determined.
Customer’s right to return hardware and software is subject to the return policies imposed by the applicable manufacturer. No credit for items delivered to Customer will be issued by AT-NET without prior written approval from AT-NET. Such approval, when provided, must be in the form of a written Return Material Authorization (RMA), which must accompany the returned items. An RMA must be requested by Customer from AT-NET within thirty (30) days from the original ship date, unless a shorter period is required by the applicable manufacturer. Customer agrees to indemnify and hold harmless AT-NET from any and all losses sustained by AT-NET as a result of Customer’s return of items delivered to Customer and AT-NET pursuant to the terms herein. Items returned pursuant to the foregoing procedure may be subject to a restock fee (25% minimum) of Customer’s cost which Customer shall pay to AT-NET. Returned items must be in the original shipping cartons, undamaged, unused, unopened, and unaltered. Equipment received without an RMA and or in a condition other than described entitles the AT-NET the right to refuse return of the items or impose additional charges which Customer agrees to pay. Opened software is not returnable. All shipments of returned items must be shipped prepaid by Customer to AT-NET’s warehouse location specified in the RMA. Upon receipt of the returned items, AT-NET will inspect such items for compliance with the foregoing conditions for proper return. A credit for properly returned items will be entered against the original invoice for the ordered items. All RMA’s issued are valid for fifteen (15) days from the date the RMA is issued after which time the RMA will be cancelled. Returns received without proper authorization may be subject to additional fee(s) which Customer agrees to pay.
All Hardware and software provided under these terms are subject to the warranties provided by the manufacturer as legally and contractually permissible for AT-NET to pass onto, resell or assign to Customer. AT-NET warrants that its Services hereunder will be performed in a professional and workmanlike manner conforming to generally accepted industry standards and practices, and in strict accordance with all applicable law, regulations, codes and standards of government agencies or authorities having jurisdiction. AT-NET’s Services hereunder are supported against defects in workmanship for thirty (30) days after installation. EXCEPT AS SET FORTH IN THIS PARAGRAPH, AT-NET DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR PRODUCT.
NOT WITHSTANDING ANYTHING ELSE HEREIN, ALL LIABILITY OF AT-NET UNDER THIS AGREEMENT OR OTHERWISE SHALL BE LIMITED TO MONEY PAID TO AT-NET UNDER THIS AGREEMENT DURING THE SIX (6) MONTH PERIOD PRECEDING THE EVENT OR CIRCUMSTANCES GIVING RISE TO SUCH LIABILITY AND IN THE CASE OF DAMAGES RELATING TO ANY ALLEGEDLY DEFECTIVE OR INFRINGING PRODUCT, SHALL, UNDER ANY LEGAL OR EQUITABLE THEORY, BE FURTHER LIMITED TO THE PURCHASE PRICE PAID BY PURCHASER FOR SUCH PRODUCT. IN NO EVENT SHALL AT-NET BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOST DATA, OR ANY OTHER INDIRECT DAMAGES, EVEN IF AT-NET HAS BEEN INFORMED OF THE POSSIBILITY THEREOF. AT-NET DOES NOT WARRANT OTHERS HARDWARE OR SOFTWARE AND IS NOT RESPONSIBLE FOR THE DAMAGES CAUSED BY SUCH ITEMS.
In the event AT-NET’s engagement with the Customer requires Time Entries for the purpose of billing or finalizing a project, the Customer is informed that time bills can be substantially delayed by any of the following: Customer requests, AT-NET’s engineers entering time, AT-NET’s review of time entry process, Documentation, and length of engagement.
Each sale and other transaction between Customer and AT-NET made under this Agreement will be governed by the applicable laws for the AT-NET location specified in the applicable Quote. Any dispute regarding this Agreement shall be subject to the exclusive jurisdiction of the applicable court for in the aforementioned AT-NET location and each party submits to the jurisdiction thereof.
All prices are based on work being performed during normal business hours (Monday through Friday 8am – 5pm) or as otherwise mutually agreed by Customer and AT-NET in writing. Security arrangements and access for AT-NET at the Customer’s location during non-business hours will be the responsibility of the Customer. Under no circumstances will an AT-NET employee be left alone in a Customer building to provide services. All prices shall be based on site implementation work being performed at Customer locations. Prices are contingent on the assumption that AT-NET will be provided with a complete list of the installation sites at least two (2) weeks prior to the commencement of the project and that AT-NET will be allowed complete flexibility to build and control the schedule of site implementations. Cancellations of scheduled site visits by Customer will be provided to AT-NET in writing no less than five (5) business days prior to such scheduled site visit. If the scope of work or the number of devices/office locations to be implemented changes at the Customer’s request from that specified in the AT-NET accepted Customer Order, prior to accepting any such changes AT-NET reserves the right to review and change those terms of any related accepted Customer Order, including without limitation pricing and any delivery requirements, affected or impacted by such request.