Managed IT Services

AT-NET makes IT work!

Managed IT Services Offerings

What if your technology partner cared about what you do and how you do it?
What if technology was an asset instead of a necessary evil?
What if you didn’t have to worry about cybersecurity?

Look no further…jump to Managed Services Detail

Request a quote for our managed IT services.

What Local Businesses Depend On Our Managed IT Services

At the general manager of a small, but complicated company, I couldn't recommend AT-NET enough. When we need them it is usually something we need handled quickly and after years of service they have always been there. They also keep us up to date on the latest options and simply guide us to the decision we feel is best for our company. There is no pressure to purchase anything, they simply explain what is available and why we may or may not need it. Five stars, 100%.

AT-NET really knows how to cater to their customers. Their Security Services and IT/wiring consulting has really helped us increase productivity, and focus on our business. Great customer service. Will and Chris are the best

AT-NET really knows how to cater to their customers. Their (Managed IT Service, IT Company , IT Support , Helpdesk, IT Consulting , IT Outsourcing, Network Support, email management, Cyber Security Services, VoIP phone system) has really helped us increase productivity, and focus on our business.

Our Business Service Areas

In addition to the below office areas, we have customers which we service on a national and international basis.

Charleston, SC

Charlotte, NC

Columbia, SC

Greenville, SC

Jacksonville, FL

Knoxville, TN

Are Managed Services Right for Your Company?

AT-NET understands the unique positions growing businesses are in to expand their services in a digital world.

The digital landscape has so many challenges that a company, many times, doesn’t know where to begin.

If your company needs IT expertise without the IT department price tag, then managed services are the best option for your operations.

We remove the implementation costs associated with transitioning to an MSP and help you become part of our family.

We strive to maximize efficiency with the right applications, data protection, and IT support your company needs to carry out its mission.

Our dedicated support team is available when you need them, either online through the cloud or on-site.

Managed services with AT-NET means a proactive strategy to protect your data and build IT efficiency. Our managed services keep your technology running. We are dedicated to cybersecurity and your uptime. What more could you want in a managed service provider?

Businesses and Industries We Serve

Manufacturers

Legal Firms

Engineering Firms

Retail Businesses

Healthcare Facilities

Banking

Insurance Business

SMBs

TechSentry: A New Approach to Managed IT Services

A new ransomware attack happens every 11 seconds. Most IT companies simply help you manage crises. We proactively help you prevent ransomware.

We have passion for small businesses and seek to protect businesses from unnecessary risks.

Our goal is to provide a platform that is flexible, scalable, and cost-effective combined with a partnership that you can count on.

We have developed several Managed Services which we collectively call “TechSentry.” Obviously, our service moniker is a mashup of the words, Technology and Sentry.

We think the name TechSentry defines our commitment to our customers, our reputation and high service standards.

What You Get With TechSentry

Choose either TechSentry Security Essentials or TechSentry Security Advantage.

	TechSentry Security Essentials	TechSentry Security Advantage
Cost Per User Per Month	Starting at $55	Starting at $125
Managed Endpoint Detection and Response with 24×7 Security Operations Center (SOC) Monitoring
Multi-Factor Authentication
Cloud-Based Advanced Email Security
Cybersecurity Training
Network Monitoring
Firewall Monitoring
Automated Patch Management
Access to Help Desk
Unlimited Remote Help Desk Support
Software/Hardware License Management
Monthly Reporting
Managed Backup and Recovery (Local and Cloud)
TAM – Technical Alignment Manager who focuses on operational technology standards and alignment. These standards are continually refined and managed through onsite visits and getting to know the business technology needs. The benefit is predictable results and an efficient operation.
vCISO – Virtual Chief Information Security Officer (vCISO) engage with you to provide processes, systems, and procedures based around current best practices. A vCISO is a service designed to make top-tier security experts available to organizations that need security expertise and guidance.
vCIO – Aligns with executive management and provides direction for risk management, compliance, strategic planning and vision.

Additional Services

TechSentry Data Assurance:

Starting at $295/month

This offering is for the business that is managing the other aspects of technology but wants a solid partner to help them maintain data integrity.

Our team works with the client to establish a backup policy that is managed daily and includes both local and cloud backups.

Local backup appliance
Backup and recovery software
Managed backup and recovery
Data Loss Prevention (DLP)
Provide basic disaster recovery

TechSentry Cloud Services:

Starting at $399/month

This offering is designed for organizations that seek to leverage the benefits of the cloud to support their technical operations.

With built-in disaster recovery and work-from-home support, this approach is ideal for the business that wants to say goodbye to costly hardware/software upgrades. Never have to rely on a single location for computing again.

Migration of computing and software to the cloud
Cloud security
Secure user experience
Resilient computing (redundant power, bandwidth, cooling)

Disaster Recovery and Business Continuity:

Starting at $1,500

This offering is designed for the business that wants to be protected from “What If?” Most small businesses admit they don’t regularly discuss or test for disasters. Our experience is that if it isn’t tested it doesn’t work.

Discussing and designing a Disaster Recovery Plan
Testing the DR plan
Implementing necessary changes based on results
Annual testing

Overcome IT Challenges With Reliable Managed Services

Improve security and productivity by maximizing your uptime with our IT services.

What to Expect in Your First Year

Our Strategy

People

Your short and long-term success is our team’s primary focus.

We have a security-first approach in managing your technology, reducing your risks and positioning IT to make your people more efficient.

We have an extensive bench of very smart people who will guide you through the Design, Purchase, Install and Maintain Lifecycle of technology.

The result is we help your people do their jobs better.

Alignment

We go through an extensive review of your systems and align your current hardware, software, processes, and procedures with known best standards.

This alignment takes place through the life cycle of our engagement with our Virtual Chief Information Officer (vCIO) and in accordance with your budgets.

For our security offerings, we have our Virtual Chief Information Security Officer (vCISO) engage with you to provide processes, systems, and procedures based around current best practices.

A vCISO is a service designed to make top-tier security experts available to organizations that need security expertise and guidance.

Our team of experts has decades of experience; building information security programs that work with business objectives and show measurable improvement to security posture.

The role of a CISO, or Chief Information Security Officer, has never been more important.

The problem? Good CISOs are hard to find and cost prohibitive. The solution? A virtual (fractional) CISO, or vCISO from AT-NET Services.

Our typical vCISO engagements decrease in cost over time as our client’s security programs go into “maintenance mode,” where the constant building effort is no longer a factor.

We provide alignment processes and provide insight specific to your requirements, while making you compliant with our minimum standards.

Security and Technology are not problems to solve, but a necessary business cadence to reduce risk and keep business moving forward.

Implementation

We have staff and project management which implement scheduled projects around the clock so that we do not impact your business during working hours.

We are very careful to listen to our customers’ requirements. Our goal is not to be seen electronically by your users.

Careful planning and hard work go a long way in our business.

Life of Technology

By focusing on the uniqueness of your business, our team will help you invest in the proper technology that will give your organization the edge you need to compete.

We log, monitor and maintain your systems through their useful life cycle. We value your investments in technology as much as you do.

Our goal is to attempt to get as much “good” out of your technology products before recommending replacements.