Solve IT Problems Rapidly With Charlotte Tech & IT Support

Minimize Downtime With 24/7 Outsourced IT Support in Charlotte

Troubleshoot problems faster with our 60-second call support, one-hour on-site support, and remote IT support.

Control your IT spending with IT support that ensures complete transparency, no hidden fees, and fixed pricing.

Prioritize productivity and resume work faster with our average helpdesk support response time of 8 minutes.

Benefit from reliable IT support services available in traditional or staff augmentation formats.

Ramp up network performance, security, and reliability with our proactive network management services.

Request a Quote for Our Charlotte IT Support Services

What Local Businesses Say About Our Charlotte IT Support Services

Discover how our IT support services provide tangible, business-focused outcomes that fuel your growth.

“At the general manager of a small, but complicated company, I couldn’t recommend AT-NET enough. When we need them it is usually something we need handled quickly and after years of service they have always been there. They also keep us up to date on the latest options and simply guide us to the decision we feel is best for our company. There is no pressure to purchase anything, they simply explain what is available and why we may or may not need it. Five stars, 100%.”

TJ Belk
Owner

“AT-NET really knows how to cater to their customers. Their Security Services and IT/wiring consulting has really helped us increase productivity, and focus on our business. Great customer service. Will and Chris are the best.”

Angela Carlson
CEO

“AT-NET really knows how to cater to their customers. Their (Managed IT Service, IT Company, IT Support, Helpdesk, IT Consulting, IT Outsourcing, Network Support, email management, Cyber Security Services, VoIP phone system) has really helped us increase productivity, and focus on our business.”

John Brown
President

About AT-NET

Since 1999, AT-NET has been empowering businesses by addressing complex IT support needs. We provide strategic IT planning, effective project management, and expert guidance on industry compliance.
Local Businesses Rely On Our Tech Support in Charlotte
MAXIMIZE UPTIME

Comprehensive Managed IT Support Services

Predictable IT Costs

Our comprehensive IT support in Charlotte is custom-built to fit the unique needs and budget of your business.

Stronger Digital Defenses

Safeguard your infrastructure with our antivirus/malware solutions, service desk support, and ongoing monitoring.

Remote, On-Site, and Helpdesk Support

Benefit from our tech support in Charlotte that prioritizes your infrastructure, uptime, and real-time tech support.

IT Support in Charlotte
SERVICES

Discover Our Charlotte IT Support Services

Clean up support tickets, bolster cybersecurity, and enable a seamless IT environment.
Complete IT Support
When organizations rely on multiple managed service providers in Charlotte, they believe they are gaining more protection.

What this actually leads to is:

  • Duplicated spending
  • Inconsistent IT support
  • Unnecessary confusion

 

Partnering with AT-NET for IT support and services allows you to consolidate all of your IT needs with a leading support company that offers a wide range of support services that cover:

  • Cybersecurity
  • Cloud services
  • IT outsourcing
  • Network support
  • Managed IT services
  • IT consulting and strategy
  • Remote helpdesk support
IT Helpdesk Support
Without the right Charlotte tech support, companies risk facing losses in:
  • Uptime
  • Continuity
  • Productivity
  • Data security

 

To prevent these issues, our 24/7/365 IT support and helpdesk services ensure you can overcome IT problems faster with:

  • One-hour emergency on-site IT support services
  • Remote and on-site support staffed by IT engineers
  • 60-second call support with dedicated IT technicians
  • Access to four tiers of engineers for expert IT support
  • Eight-minute average response times to every IT ticket
Network Support
Your network serves as the backbone of your business. Even the smallest of disruptions can prove costly.

With our IT support in Charlotte, North Carolina, you can build, design, and deploy a unique network built around your needs and processes.

Additionally, you’ll benefit from network support services that include:

  • Reliable server support
  • Custom network blueprints
  • Topological network design
  • VPN technology integration
  • Streamlining existing networks
  • Network assessments and reporting
  • Resolution plan testing and development
Cloud Services
Operating in a cloud-based ecosystem can help you reduce IT costs, strengthen managed security and disaster recovery solutions, and improve your ability to scale processes.

To tap into the benefits of cloud computing, our Charlotte small business IT support covers:

  • Cloud hosting
  • Cloud migrations
  • Cloud deployments
  • Sync issue troubleshooting
  • Local and remote cloud backups
  • Cloud IT asset management tools
  • Support for AWS, Google, and Microsoft Azure
  • Cloud training, education, and data management
Cybersecurity
When a single data breach has the potential to close the business for good, you can’t afford to take a chance.

Secure your data, systems, and employees with state-of-the-art cybersecurity technologies and processes. Get peace of mind with 24/7 monitoring, real-time alerts, and rapid threat remediation.

Deploy proven cybersecurity company-wide:

  • Endpoint protection
  • Cloud security
  • Email protection
  • Network firewall
  • Security awareness training
  • Compliance
  • And more
IT Support Company in Charlotte That Partners With the Best

Why AT-NET is a Charlotte Tech Support Leader

25+ Years
Providing quality tech support in Charlotte
<60 Seconds
Average response time for all IT issues
24/7/365
Proactive IT support services in Charlotte, North Carolina
Charlotte IT Support Services

Navigate the Digital Frontier With IT Support Specialists

Every technology decision can impact your business.

Ensure your business only experiences positive changes with expert advice and superior IT computer support in Charlotte, North Carolina.

With our Technical Account Managers and Network Engineers, you can leverage executive-level insights that cover:

  • Documentation updates
  • IT budgeting and planning
  • Proactive recommendations
  • IT ticket and report reviewing
  • Detailed infrastructure reporting
  • IT strategy development and deployment

 

For top-quality IT computer support of Charlotte, trust AT-NET to cover all of your needs.

With us in your corner, you can get expert advice today to ensure a better tomorrow.

AT-NET

Services IT Support in Charlotte

Eliminate Downtime With Charlotte IT Support

Safeguard your organization’s uptime with a leading IT support company in Charlotte.

Frequently Asked Questions

What types of IT support services do you offer?

We offer comprehensive IT support services tailored to your business needs. This includes network management, cybersecurity, software updates, hardware maintenance, and cloud services.

Our team ensures your systems run smoothly and securely. We provide both on-site and remote support to address issues promptly and minimize downtime. Our proactive monitoring helps identify and resolve potential problems before they impact your operations.

How quickly can you respond to IT support requests?

We understand that downtime can be costly for your business. Our IT support team responds to requests within minutes. Our service level agreements (SLAs) guarantee rapid response times, ensuring critical issues are prioritized.

Whether you need help with a minor issue or a major system failure, our goal is to provide efficient, effective solutions to get your systems back up and running as quickly as possible.

Do you offer 24/7 IT support?

Yes, we provide 24/7 IT support to ensure your business operations run smoothly around the clock. Our dedicated support team is available day and night to handle any IT emergencies.

Whether it’s a late-night server crash or an early morning network issue, we’ve got you covered. Our round-the-clock monitoring services also help detect and mitigate issues before they escalate.

How can IT support services enhance productivity?

By outsourcing your IT support, you can focus on your core business activities while we handle technical issues. Our proactive maintenance reduces system downtime, ensuring your employees can work without interruptions.

We streamline your IT infrastructure, optimize performance, and provide quick resolutions to any problems that arise. This not only enhances productivity but also boosts employee morale, knowing they have reliable IT support at their disposal.

How can IT support services help improve cybersecurity?

Our IT support services include robust cybersecurity measures to protect your business from threats. We implement firewalls, antivirus software, and regular security updates to safeguard your data.

Our team conducts vulnerability assessments and penetration testing to identify and address potential security gaps. We also provide employee training on best practices to prevent phishing and other cyber attacks, ensuring your network remains secure.

Boost Productivity With IT Support Services in Charlotte

Get round-the-clock assistance with 24/7/365 support access to resolve issues anytime, and an average 60-second response.

Reduce repeated issues with our 98% first-call resolution rate ensuring problems are fixed fast.

Ensure expert handling of your IT needs with our 300 industry certifications, including Microsoft, Cisco, and Citrix.

Rely on a proven team that helps more than 526 businesses across the USA maximize productivity.

Leverage our 100% success rate to complete digital transformations and cloud migrations effortlessly.

Request a Quote for IT Support Services in Charlotte